ENE Home Energy Assessment Intake form

For commercial audit inquiries, please email commercial@ene.org.

To learn more about your MLP's rebate programs, visit our "Utilities We Serve" page and select your MLP.

If you have a natural gas account for home heating with Eversource or National Grid, you are entitled to a Mass Save energy assessment and rebate programs. A Mass Save energy assessment is required for participation in many of the Mass Save rebate programs and for eligibility for the Mass Save Heat Loan. Visit Mass Save's scheduling page to learn more and make an appointment.

*Some municipal light plant customers have reported scheduling issues with Mass Save, due an incorrect perception that Municipal Light Plant (MLP) customers aren't eligible for the Mass Save program. All natural gas customers of Mass Save sponsors are entitled to participate in the program. If you have issues scheduling, please email us at hea@ene.org with the subject: "Mass Save Scheduling Issue" and include as many details about the exchange: name of the person who gave you the information, date of contact, method of contact (phone call or email) and we will help you get registered with Mass Save for your assessment.

Accountholder Information

Primary Contact Name

Primary Contact Email (add hea@ene.org to your email contacts to ensure reciept of communications regarding appointment)

Phone (enter best number for day-of-appointment contact due to delays or cancellations caused by weather, traffic, or illness)

Municipal Light Plant (select one)

Electric Accountholder Name (use first & last name on electric bill)

Service Address (enter address as it appears on electric bill)

Preferred visit type? (select one)

To help choose which audit is best for you please review the below descriptions. Note, if you select Virtual on the form you can request an In-Home Assessment during scheduling.

In-Home: ENEs auditors will come to your residence and spend 60-90 min walking through your home going from basement to attic to review and complete your Home Energy Assessment Report. While you do not have to accompany them through your home, it may be beneficial to see what they are seeing to more completely understand the recommendations included in the report. In-Home Assessments are an excellent option for understanding your home's energy usage and opportunities to increase efficiency.

Virtual: ENE's auditors will connect with you via Google Meet, Teams, or Facetime where you -as the resident- will be walking the Auditor through your property for 45-60min. During the Virtual Audit you will be directing your camera at the areas of your home- appliances, windows, attic/basement insulation- that the Auditor needs to view to complete your Home Energy Assessment Report. By taking this option you are the auditors "eyes and ears" as you have control of where and what the phone camera is pointed at. Virtual Assessments are an excellent option if you are planning or are already in the process of making improvements to your home; Virtual Assessments can often be scheduled much sooner than In-Home.

Appointment Time Preference (Select up to two choices from row one, or "No preference." )

Are you actively implementing a project and need an assessment to complete a rebate or incentive process? (select one)

Years you've lived in home

Number of occupants in the home or unit

Square footage of home or unit?

Do you have pets who roam freely in one or more rooms in your home? (all pets must be secured before the assessment)

Heating and Fuel information

Heating system (select primary system if using more than one)

Heating fuel (select primary fuel if using more than one). Natural Gas customers of National Grid or Eversource are entitled to a Mass Save audit.

Secondary/back-up Heating system (if applicable, select one)

Secondary/back-up Heating fuel (if applicable, select one)

Comments, questions, concerns (high bill, curious about heat pumps, etc.):

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Introduction		Account Holder Information		Visit Information		Home Information		Heating and Fuel Information		Other Home Appliances		Comments